Frequently asked questions (FAQ)

Tailor-made project specialists

A specialist in made-to-measure curtains in French-speaking Switzerland, Atelier Guggisberg offers a full range of handcrafted interior decoration services.

Below is an overview of our main services, together with a Frequently Asked Questions (FAQ) section answering the most common queries.

What services does Atelier Guggisberg offer?

Atelier Guggisberg offers a full range of bespoke craft services in the field of interior design. Our main services include :

  • Confection de rideaux et habillages de fenêtres : création sur mesure de rideaux, voilages, stores drapés et autres décors de fenêtre (y compris rideaux d’extérieur) cousus main ou machine, selon vos besoins et votre budget.
  • Tapissier d’ameublement (sièges) : restauration de fauteuils et canapés anciens ou fabrication de sièges neufs sur mesure. Nous utilisons des techniques traditionnelles (garniture en crin, ressorts, etc.) ou modernes (mousse haute résilience), selon le style souhaité.
  • Tenture murale et solutions acoustiques : pose de tentures murales en tissu pour habiller vos murs. En plus de l’esthétique, ces revêtements améliorent l’isolation acoustique et thermique de vos pièces de manière inégalé … également des rideaux sur mesure à fonction acoustique, alliant performance technique et finitions soignées. Nous faisons partie des rares artisans en Suisse à maîtriser ce savoir-faire traditionnel de tenture murale. À cela s’ajoutent des solutions acoustiques modernes (rideaux acoustiques, tissus absorbants, etc.) pour un confort sonore optimal.
  • Revêtements de sol : fourniture et pose de moquettes, tapis d’escalier ou même parquets. Nous proposons un vaste choix de matériaux et designs, et réalisons la pose dans toute la Suisse ainsi qu’à l’étranger si nécessaire.
  • Service d’installation et maintenance : nos équipes prennent en charge la livraison, l’installation sur site et l’entretien de tous les produits commandés chez nous. Que ce soit pour poser des rails de rideaux, tendre une tenture murale ou installer une moquette, vous pouvez compter sur un travail soigné et conforme aux normes. Cela s'applique également aux projets de rideaux sur mesure.
  • Bureau d’étude technique et conseils : en appui à nos services de fabrication, nous offrons un accompagnement “à la carte” pour l’étude technique. Aussi pour le conseil en choix de matériaux/systèmes, la prise de mesures, les dessins techniques et la coordination du projet. Ce service de consulting nous permet d’assister nos clients professionnels du début à la fin du projet, en fonction de leurs besoins — aussi dans le cas de confection de rideaux sur mesure pour des lieux exigeants.

What type of projects or customers do you work on?

We create made-to-measure projects for a wide range of professional clients. Whether interior architects, decorators, design offices, cultural institutions, companies or public authorities, Atelier Guggisberg works with a wide range of clients to bring their made-to-measure textile projects to life. Each project is designed in close collaboration with the specifiers, to meet technical, aesthetic and heritage constraints.

Designs to suit all formats

Curtains, drapes, net curtains, blinds or acoustic solutions - the workshop works on projects of all sizes, from simple window dressing to the complete renovation of a theatre. Emblematic projects include haute couture curtains for the Musée de l'Élysée in Lausanne, and fire-resistant thermal curtains to bring the Château de Chillon up to standard.

Expertise for high-traffic areas

Over the years, we've built up a wealth of expertise in public and high-traffic areas. Museums, hotels, restaurants, theatres, clinics, schools - Atelier Guggisberg adapts each project to the specific characteristics of the site. This includes, for example, faithful restoration of a listed building or discreet integration into a contemporary interior. This type of project often raises technical issues that would take a long time to detail in a Frequently Asked Questions (FAQ) section. That's why we invite you to contact us directly to discuss them, especially if you have a specific or complex project.

What is your work process? And what are your lead times?

Our work process is structured to support professionals effectively at every stage. It also ensures fast, controlled deadlines.

A typical project is as follows: 

  • Prise de contact et analyse du besoin : Nous commençons par une discussion approfondie autour de votre projet. Cela peut se faire par téléphone, par e-mail ou lors d’un rendez-vous dans notre atelier. Nous recueillons vos souhaits, vos contraintes techniques et esthétiques. Si nécessaire, une visite sur site est organisée pour prendre les mesures et mieux comprendre le contexte.
  • Conseil et étude technique : En nous appuyant sur notre bureau d’étude, nous vous guidons dans le choix des tissus, des systèmes de fixation ou des solutions acoustiques.
    Nous pouvons également produire des dessins techniques ou des croquis à la main pour visualiser le rendu. Vous recevez une proposition détaillée, incluant les matériaux recommandés et un planning de fabrication. Cela vous permet de valider le projet en toute transparence.
  • Made-to-measure in our workshops: Once the quotation has been approved, production begins in Lausanne or Rolle, depending on the nature of the project. Our seamstresses and upholsterers create your curtains, seats or drapes with the utmost care. Thanks to an efficient organisation and a dedicated team, our lead times are fast. They often exceed industry standards. We do our utmost to meet your deadlines. What's more, we're always available to answer any questions during this phase.
  • Delivery, installation and follow-up: Once the finishing touches have been made, we organise the installation with our team. This includes installing rods, stretching wall fabrics or setting up furniture. Our fitters ensure the quality of the final result, in compliance with the standards and finishes expected. After installation, we remain available to answer any questions or make any adjustments. A maintenance service can also be provided to ensure the longevity of your fittings.

Our way of working is both clear and adaptable. The customer is kept informed at every stage, and we adapt to their way of working (coordination with a site architect, site access times, etc.). Our aim is to deliver impeccable work, as quickly as possible, to meet or even anticipate your professional requirements. Some details are given in our FAQ, but for specific cases it's often easiest to contact us directly.

What is your geographical area of operation?

Atelier Guggisberg is based in French-speaking Switzerland, with two workshops in Lausanne and Rolle (between Geneva and Morges). This dual location allows us to be close to our customers on the Lake Geneva region and to intervene rapidly on site. We regularly carry out projects throughout French-speaking Switzerland. (This includes the cantons of Vaud, Geneva, Fribourg, Neuchâtel and Valais, as well as German-speaking Switzerland on request.

Interventions possible in German-speaking Switzerland and abroad

Thanks to our flexible organisation, we can plan on-site interventions within reasonable timescales. For large-scale projects, we are prepared to intervene throughout Switzerland and even abroad if necessary. For example, we and our partners have already installed floor coverings and textile decorations outside Switzerland. Thanks to our logistical experience, we can ship and install our projects on international sites in consultation with our customers.

In short, our area of action is mainly local and national. However, we are open to projects abroad, in particular to support our key accounts, exhibitions and events. Every made-to-measure curtain project is carefully considered, regardless of its location or level of complexity.

What are Atelier Guggisberg's technical and craft skills?

Atelier Guggisberg perpetuates century-old craftsmanship in upholstery and furniture sewing. A family business from the outset, the workshop draws on solid technical expertise and a culture of craftsmanship.

Our team of around fifteen passionate craftsmen work by hand, according to the rules of the art. Our aim: to guarantee exceptional quality in every piece we make.

Here are a few aspects of our expertise:

  • Traditional techniques: We use methods that have been tried and tested for generations. For example, horsehair upholstery for seats (a technique dating back to the seventeenth century), hand-stitching for curtain finishing (braids, tiebacks), or hanging wall hangings using skills that are rare in Switzerland. This respect for traditional craftsmanship ensures high-quality, long-lasting results.
  • Contemporary and modern methods: At the same time, we work with contemporary materials and technical tools. These include high-density foams, M1-certified fabrics, acoustic textiles and motorised track systems. So we meet today's standards for safety, comfort and performance. Our strength lies in our ability to combine fine craftsmanship with modern technology.
  • Production capacity: Our workshops in Lausanne and Rolle produce both one-off pieces and series. It could be a small series of cushions for a boutique hotel. Or dozens of pairs of curtains for a large auditorium. We produce in volume while retaining a handcrafted finish. It's this combination that sets us apart.
  • Showroom, textile expertise and finishing: We have a vast knowledge of furnishing textiles. The showroom offers over 25,000 fabrics, from classic linen to the latest technical materials. We like to explore textures, play with light, and come up with unexpected combinations. Decorative pleats, refined trimmings or complex finishes: every detail counts in the creation of a decor. Our craftsmen have mastered top-of-the-range finishes to create personalised decors down to the smallest detail.

This dual expertise - traditional gestures and technical innovations - enables us to respond to a wide variety of requests. Precision, creativity and adaptation guide our work, whatever the context. Each project benefits from a tailor-made approach, designed to respect the constraints of the site and the expectations of the professional customer. If you'd like to find out more about the way we work, a face-to-face meeting is often the best way to make concrete progress.

How do you start working with Atelier Guggisberg?

To start a project with us, simply get in touch to discuss your requirements. You can contact us by telephone, e-mail or via the online form. We will then arrange a meeting at the workshop or at the project site.

Initial discussion and understanding of needs

During this initial discussion, we listen to your objectives: the ambience you're looking for, technical constraints, budget, deadlines, etc. This allows us to assess your requirements more accurately. Depending on the case, we may already be able to suggest possible solutions. Don't hesitate to bring visual elements (plans, photos, fabric or colour samples). This facilitates communication and helps us to better understand your wishes.

Discovering the showroom and choosing materials

We will invite you to discover our fabric showroom, where perhaps we will, together, refine your choice of materials and finishes. Of course this step is not necessary, as in many cases all the choices have already been made in advance.

Cost estimates and project launch

Once we have made contact and understood your project, we will send you a detailed estimate within a few days. If necessary, this will be accompanied by sketches or suggested materials. Once the quotation has been approved, work begins on the project, following the process described above (taking measurements, manufacturing, installation, etc.).

Personalised support throughout the project

Throughout our collaboration, we place great emphasis on transparent communication and availability. As a workshop on a human scale, we attach great importance to a relationship of trust with our customers. You will have a dedicated contact person who will follow your project from start to finish. Here's the link to contact us: https://www.atelier-rideaux.com/contact/

Do you offer design consultancy services or just implementation?

We do offer advice and technical support, but our main role remains the practical implementation of your professionally designed projects. In practical terms, this means that you have the idea, and we turn it into reality. Atelier Guggisberg is first and foremost an executive partner: we bring decorators‘ or architects’ concepts to life with expertise and reliability.

That said, we know that every project may require adjustments or technical choices along the way. That's why our design office is at your disposal for ‘à la carte’ advice. If you wish, we can advise you on the choice of textiles, the feasibility of certain finishes, suitable fixing systems or the integration of acoustic solutions. We can be involved at a very early stage to carry out a technical study, or on an ad hoc basis to validate a detail. However, you remain in control of the overall decorative vision - especially if you are the project's interior architect or scenographer - and we put our expertise at the service of this vision.

It's important to note that we're not a general interior design office: we don't develop the initial decorative concept of the project for the client. Our primary mission is to perfectly execute all the textile and furnishing elements that you entrust to us. In short, we are happy to help you make technical choices, but always with a view to achieving the best possible result for the project whose design you have defined. This clarification allows us to work harmoniously with the other people involved in the project (architects, designers) without encroaching on their creativity, while providing our added value as craftsmen. 
The workshop's expertise covers all types of made-to-measure curtains.

How can I get a quote for my professional project?

Just send us a request! 📝 You'll find the email address further down this page. To get a quote, you can :

  • By telephone: to discuss the broad outlines of the project. An oral estimate can be given at this stage, before moving on to a more detailed written proposal.
  • Par e-mail ou via le formulaire de contact : en décrivant vos besoins : type de projet, dimensions approximatives, nombre d’éléments, type de tissu ou ambiance recherchée. L’ajout de photos ou de plans facilite grandement l’analyse.
  • Sur rendez-vous : avec un déplacement sur site, recommandé pour les projets complexes ou les lieux déjà aménagés. Cette visite permet de prendre les mesures, d’évaluer les contraintes techniques et de vous présenter des échantillons.

Once we've gathered all the necessary information, we'll draw up a detailed estimate that includes the various services (making, supply of materials, installation, etc.), the quantities involved and the corresponding prices. We also specify the estimated lead times. This estimate is sent to you by e-mail for validation. If you have several options or variants, we can draw up several comparative quotes to help you decide (for example, comparing the cost between two types of fabric or between a standard finish and a luxury finish).

Please note that we are always available to adjust the quotation according to your feedback. Our aim is to ensure that this document accurately reflects your expectations before we start manufacturing. Once the estimate has been accepted, we plan the work and agree the next steps with you. In short, requesting a quotation is simple and non-binding, and is often the starting point for a great collaboration. So don't hesitate to contact us, we'll be delighted to look at your project! ✨

What sets Atelier Guggisberg apart?

Different factors make our workshop a unique partner for your interior design projects:

  • Proven, local expertise: Atelier Guggisberg's craftsmanship has been passed down through several generations. It all began in a garage as a workshop making made-to-measure curtains. Our tradition, combined with modern technical expertise, enables us to approach each project with exacting standards and precision - whether it involves heritage restoration or contemporary textile decoration. Based in the French-speaking part of Switzerland, the workshop prides itself on being close to its customers, responsive and attentive to their needs - assets that are often lacking in larger industrial manufacturers. The workshop's expertise covers all types of made-to-measure curtains.
  • Tradition et innovation : L’atelier travaille à la main, selon les méthodes artisanales, tout en intégrant les avancées techniques du secteur textile. Cela peut aller de la confection de rideaux haut de gamme pour un bâtiment classé à la réalisation de solutions acoustiques pour un espace contemporain, en passant par la restauration de mobilier ancien.
  • Un service complet pour les professionnels : Contrairement à de simples confectionneurs, nous accompagnons nos clients de A à Z si tel est leur besoin. Conseil, étude technique, confection, installation sur site, maintenance : nous pouvons tout prendre en charge. Cela fait gagner un temps précieux aux architectes et maîtres d’ouvrage, qui peuvent se reposer sur nous pour l’aspect textile/ameublement et se concentrer sur le reste. Notre fonctionnement “à la carte” offre une flexibilité rare – vous ne payez que les services nécessaires – et évite les intermédiaires inutiles.
  • Recognised deadlines and reliability: When it comes to professional projects, coordination and deadlines are just as important as quality. The studio strives to strike the right balance between technical expectations, scheduling imperatives and the realities on the ground. Each project sometimes requires adjustments, which we address in dialogue with our partners, to make the best progress within the given framework.
  • Des réalisations uniques et personnalisées : Avec le sur-mesure, vous avez la liberté totale de créer des rideaux à votre image. Taille, tissu, couleur, motifs, style de plis ou d'attaches : tout est personnalisable pour s'harmoniser parfaitement avec votre décoration intérieure. De plus, nos conseillers en décoration peuvent vous guider pour concevoir des rideaux uniques. Ils veillent à ce que ceux-ci soient en accord avec vos goûts et l’ambiance de votre espace. Vous ne vous limitez plus aux collections standardisées des grandes enseignes. Ainsi, vos rideaux sur mesure deviennent des pièces uniques qui reflètent votre personnalité et valorisent votre intérieur. Comme mentionné ci-dessus, nous avons une longue expérience en tant que tapissiers et dans la confection de rideaux sur mesure.

Combining exacting craftsmanship with on-the-spot support, the workshop puts its skills to work on complex or sensitive projects. A direct, precise approach that makes a difference over time.

Do you supply the fabrics and materials needed for the project?

Yes, we can supply all the fabrics and materials required to complete your project, thanks to our many partnerships with publishers and suppliers. Our showroom has a selection of over 25,000 different fabrics, ideal for making made-to-measure curtains and more, in all styles and price ranges. This enables us to offer our customers a wide choice of furnishing fabrics (cottons, linens, velvets, silks, technical fireproof fabrics, outdoor fabrics, etc.) as well as linkages, track systems, foams, carpets and other materials related to our services.

During the initial consultation phase, we'll help you to choose the most suitable materials according to your aesthetic and technical criteria. If you're looking for something specific (for example, a textile from a particular manufacturer or a specific colour), we'll do what's necessary to order it or offer you an equivalent. Using our supplies ensures consistency in quality and often optimised lead times, as we are used to working with these references.

That said, we remain flexible: if you or your customer already has a fabric or material you'd like to use, we'll be happy to incorporate it into the project. Our ‘à la carte’ approach means that you are free to supply certain materials if you wish. For example, some decorators entrust us with a rare fabric that they have selected themselves. In this case, we simply adjust our offer: we will take care of the tailoring and possibly the fitting, while the cost of the fabric is not included on our side. Each service is billed separately, so everything is transparent for you. Every made-to-measure curtain project is carefully studied.

MAKE AN APPOINTMENT TO VISIT THE ATELIER:

Lausanne


Av. Juste-Olivier 9,
1006 Lausanne

+41 (0) 21 648 56 02

info@atelier-guggisberg.com

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